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Welcome to Carewards, our exclusive loyalty program designed to show appreciation to our valued clients for entrusting us with their home-based care needs. At Homeleigh, we believe that every client deserves exceptional care and a personalised touch.
Through Carewards, we aim to reward our loyal clients and enhance their caregiving experience with us.
Enrolment:
Upon becoming a client of Homeleigh, you are automatically enrolled in the Carewards program. No additional sign-up is required. Every client is eligible to earn loyalty points from the very first service they receive.
Earning Loyalty Points:
Clients can earn loyalty points in various ways, making it easy and rewarding to accumulate points for future benefits.
Service Utilization: Earn points based on the frequency and duration of home-based care services you utilize. The more services you receive, the more points you earn.
Referral Rewards: Share your positive experience with friends and family. When you refer a new client to our home-based care services, both you and the referred client will receive bonus points as a gesture of gratitude.
Special Occasions: On your birthday and service anniversary with us, receive bonus points as a token of celebration.
Tracking Your Points:
Easily monitor your accumulated loyalty points through your personalized client portal on our website. We provide regular updates on your points balance, so you always know how close you are to unlocking rewards.
Redeeming Points:
Redeeming your hard-earned loyalty points is simple and hassle-free. Once you have accumulated a sufficient number of points, you can redeem them for valuable benefits:
Discounts on Future Services: Use your points to avail generous discounts on upcoming home-based care services. Enjoy the peace of mind that comes with knowing exceptional care is within reach.
Complimentary Home Visit: Treat yourself or a loved one to a complimentary home visit from one of our senior care specialists for personalised care consultations and assistance.
Priority Scheduling: As a loyal client, gain priority access to our scheduling system, ensuring you can book preferred appointment times.
We have designed Carewards to be transparent and client centric.
Below are the key terms and conditions:
Loyalty points are non-transferable and have no cash value.
Points are valid for 12 months, after which they will expire. If our services cease as a result of cancelation, the points will expire.
Homeleigh reserves the right to modify or terminate the Carewards program with reasonable notice to clients.
We value every client who chooses Homeleigh as their trusted home-based care provider. Carewards is our way of expressing gratitude and extending our commitment to delivering excellence in care. Start earning loyalty points and unlock a world of benefits tailored to your needs.
For any queries or assistance, our dedicated team is here to guide you. Thank you for being part of the Homeleigh family, where exceptional care meets extraordinary rewards.
At Homeleigh, we believe in providing flexible care in inflexible environments. We understand that every home is unique, and we are dedicated to delivering personalized care that adapts to your specific needs and circumstances.